Call Center Agent
Empower your career in the booming solar energy industry with the area's premier residential solar company. Whether you are looking to start or advance your career in solar, there has never been a better time to join ReNu Solar & Roofings growing team.
We are looking for someone with great organization skills and who can multitask in our fast paced environment. Previous customer service and clerical experience is preferred but willing to train the right individual with our industry leading paid training program.
ReNu Solar and Roofing provides a fun and exciting work environment with a focus on growth and professional success.
COMPENSATION: $12 - $18 / hour
LOCATION: 2900 Sycamore St, Harrisburg, PA 17111
Managing inbound/outbound customer service related calls
Contacting customers to schedule customer service related appointments
Update customer records, job progress and notes in CRM
Submit and monitor claims into company database
Miscellaneous administrative tasks
Responding to customer emails
Must have great communication skills
Strong phone and verbal communication skills along with active listening
General administrative and clerical skill sets
Previous experience in clerical/customer service
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multitask, set priorities and manage time effectively
WHY RENU SOLAR?
1️⃣ Mission-Driven: At our core, we're committed to creating a sustainable future by harnessing the power of solar energy. By joining us, you become an integral part of this mission
2️⃣ Exciting Industry: Solar energy is revolutionizing the way we power our homes. As a Call Center Agent in the solar industry, you'll be at the forefront of this transformative movement, contributing to a brighter and cleaner future.
3️⃣ Career Growth: We believe in nurturing talent and providing opportunities for professional development. As a member of our team, you'll have access to comprehensive training programs, mentorship, and a clear career path that empowers you to reach your full potential.
4️⃣ Positive Work Environment: We foster a supportive and inclusive work culture that values diversity and encourages collaboration. You'll be part of a tight-knit team where your contributions are appreciated, and your ideas are heard.
5️⃣ Competitive Compensation: We recognize and reward hard work. In addition to a competitive salary, we offer performance-based bonuses and attractive benefits packages.