Call Center Agent

Harrisburg, United States



Empower your career in the booming solar energy industry with the area's premier residential solar company. Whether you are looking to start or advance your career in solar, there has never been a better time to join ReNu Solar & Roofings growing team.

We are looking for someone with great organization skills and who can multitask in our fast paced environment. Previous customer service and clerical experience is preferred but willing to train the right individual with our industry leading paid training program.

ReNu Solar and Roofing provides a fun and exciting work environment with a focus on growth and professional success. 


DETAILS:

COMPENSATION: $12 - $18 / hour
TYPE: Full-Time
LOCATION: 2900 Sycamore St, Harrisburg, PA 17111


RESPONSIBILITIES:
  • Managing inbound/outbound customer service related calls

  • Contacting customers to schedule customer service related appointments

  • Update customer records, job progress and notes in CRM

  • Submit and monitor claims into company database

  • Miscellaneous administrative tasks

  • Responding to customer emails


SKILLS:
  • Must have great communication skills

  • Strong phone and verbal communication skills along with active listening

  • General administrative and clerical skill sets

  • Previous experience in clerical/customer service

  • Familiarity with CRM systems and practices

  • Customer focus and adaptability to different personality types

  • Ability to multitask, set priorities and manage time effectively


WHY RENU SOLAR?
  • Advanced paid training program

  • Provided with the best tech and tools available to succeed

  • Fast-track growth opportunity into a supervisor or management role

  • Full benefits package available to full time employees

Medical, Dental

and Vision

Paid Time-Off

Paid Training